Eunjeong Kang

Results-driven professional with extensive experience in product development, using data analytics to improve user experience. Demonstrates exceptional leadership and project management skills, supported by a solid background as a military officer. Known for innovative problem-solving and collaborative project management, leveraging analytical and communication skills to drive impactful solutions. Skilled in scaling projects, managing cross-functional teams, and enhancing customer-centric products through user feedback and agile methodologies.

• Directed the creation and enhancement of attendance management features, including a real-time authentication system and automated reports, driving a significant increase in customer satisfaction and product growth. (a 146% increase in Annual Gross Revenue and reducing churn to 1%, Reaching break-even point)
• Spearheaded web and app customer sign-up and onboarding improvements based on customer feedback and analysis of user data using SQL, Google Analytics, and Python; 92% increase in sign-ups and 28% increase in paid customers.
• Contribute to increasing efficiency by automating tasks across the company using tools such as AppsScript and Zapier.
• Managed and guided teams through agile product development, ensuring successful implementation.

• Pioneered B2B educational products by integrating Project-Based Learning (PBL) with software engineering and AI/Data, enhancing learning outcomes.
• Developed and delivered corporate training programs for major clients, securing five contracts worth $300,000 USD each and improving organizational training models.
• Contributed to the management and development of an IT product from concept to Minimum Viable Product (MVP), achieving zero-to-one performance through targeted experimentation and alignment with corporate goals.

• Increased average monthly revenue by 10% through the launch of new programs, effective management of business partnerships, and building a new database system. (a 120% increase in Annual Gross Revenue within a year.)
• Oversaw all aspects of event planning, including theme development, speaker coordination, program promotion, social media, and execution, while ensuring continuity and systemization.
• Award-winning project manager for library management at Lina Insurance Company, spearheading book curation for local clients, large corporations, and hotels.

• Enhanced operational readiness with DMZ intelligence analysis; analyzed DMZ data using Army Tactical Command Information System (ATCIS), created intelligence reports, and managed surveillance information systems.
• Establishing and leading a task force to ensure efficient operation of information surveillance assets and an accurate information collection system.
• Managed troops and soldiers, directed training programs ranging from boot camp to division-level exercises, and participated in multinational exercises.
• Led ROK-USA-Japan training in Japan, provided VIP English interpretation, and managed international communications.

• Studies in Database (SQL), Python programming, and Introduction to Data Processing

• Coursework in data analytics, agile product development, basic development concepts, and design thinking.

• Outstanding Graduate (2nd Prize, Prime Minister’s Award for exceptional leadership and achievement)

• Volunteer Work: World Vision Donor (10+ years), provided Korean language support for migrant women (2 years), meal preparation for seniors and unhoused neighbors (2 years), tutored low-income youth in math and English (6 months).